Career Opportunities

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    POSITION:                          Sales Associate/Customer Service Representative

    POSITION PURPOSE:       This position is responsible for selling merchandise and assisting with the day-to-day operations of a retail clothing and home goods shop.


    • Sales and customer service experience
    • Proficient with computers/internet & social media
    • Excellent oral communications skills
    • Excellent customer relationship skills
    • Possess good organizational skills and ability to work independently
    • Dependability


     The essential functions include, but are not limited to, the following:

    •  Greeting customers as they enter the shop
    • Engaging customers to assist them in choosing products
    • Educating yourself about the products sold in the shop so that you may educate customers
    • Suggesting products for the customer to purchase
    • Closing the sale
    • Maintaining customer confidence
    • Answering the phone
    • Unpacking shipments
    • Checking in merchandise
    • Assisting in display of merchandise
    • Collecting customer information and imputing it into a Point of Sale System
    • Processing internet orders via the website
    • Packing internet orders for shipment
    • Counting money and balancing the cash drawer
    • Filing product catalogs
    • Cleaning to maintain the shop – sweeping, dusting, cleaning windows & bathrooms
    • Wrapping customer gifts
    • Setting up social media posts
    • Setting up weekly email newsletters
    • Updating the website to reflect products sold in the shop


      •  Job Environment: Shop is located in the Heights neighborhood of Little Rock with face-to-face customer contact, telephone contact with employees and customers.
      • Equipment Used: Telephone, Point of Sale System, Microsoft Office, Printer, Copier/Scanner, Shipping Printer
      • Physical Criteria:
        • Ability to stand the majority of the day and maintain a high energy level
        • Bending to retrieve products on shelves and/or on cart
        • Lifting product boxes up to 50 pounds
        • Climbing ladder to retrieve products
      • Hours: Vary according to time of year
        • Generally, store hours are Monday – Friday 10:00 to 7:00, Saturday 10:00 to 5:00, Sunday 11:00 to 4:00 (Weekend work is required unless special exceptions are made)
        • Special Events may require longer hours